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Obtain peace of mind with work that is 100% insured.

Houle’s Service team is dedicated to meeting the needs of home-owners throughout British Columbia. Our team of highly trained certified technicians is renowned for quality of workmanship and industry leading safety practices. As a member and recognized contractor of BC Hydro Alliance of Energy Professionals, we work with BC Hydro customers on specialized projects that promote energy efficiency. We have extensive experience in performing renovations to older homes, including performing partial or complete knob-and-tube and aluminum wiring removal and replacement. Whether you are looking to renovate your home, are experiencing electrical malfunctions and need assistance, our 24/7 fast, reliable services means quality of workmanship every time.

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Frequently Asked Questions

 

How does the process work (from service request to project close)?

To book a service request, you can call our 24/7 support number or book service online.  From there, we will arrange a mutually convenient time for our electrician to go to your house to perform the work.  Our electrician will walk you through what work will be performed and answer any of the questions you may have.

Once the work is completed, our electrician will provide you with a copy of the work order which includes the length of time to complete the work, the materials used, and a clear scope of work. If you do not have an account with Houle, you will be invoiced cash on delivery.  Upon leaving your home, we will take away any unwanted materials resulting from the work performed (that will fit into our service van) and recycle them as appropriately.

 

Do I need to obtain a permit?

Houle coordinates permits and inspections for all work that we complete.

 

Who is performing the work?

Seasoned and licensed professional electrician(s) who is/are personable, courteous, and respectable will perform the work.

 

Can I get a free estimate?

For smaller projects, we can usually provide a budget over the phone.  Please call us for more information.

 

Is your pricing competitive?

We provide the best value for the work that we perform.  While some general contractors can perform rudimentary electrical services, there is no substitute for the quality our licensed professionals can provide.

 

How do I get invoiced and what types of payment methods do you accept?

Clients without an account with Houle will be invoiced cash on delivery (COD).  You can set up an account with Houle, with payment terms based on the account agreement.  We accept all major credit cards (MasterCard, Visa), cash, and cheque.

 

What warranty is provided?

We provide one (1) year parts and labour warranty.

at Houle, safety is our first priority

Our Awards

Houle is a multi-year recipient of the Consumer's Choice Award. Houle has also garnered other awards from the construction industry and general business community both provincially and nationally for over a decade.

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Serving all of BC

Locally owned and operated in BC since 1944, Houle services all of BC with its offices located in Vancouver, Victoria, Nanaimo, Campbell River, Courtenay, Prince George, Kelowna, and Kamloops.

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24/7 Operations Centre

As a 24/7/365 call centre, we are your 24 hours a day, 7 days a week answering, dispatching, and monitoring provider. Our focus is on providing in support whenever you need it.

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