Keeping your facility operating at peak performance.
As your single source for maintenance, repairs, and monitoring, our facilities maintenance team ensures your facility is running reliably and efficiently. Our team can help you extend the life span of your systems and building life cycles while reducing downtime to your operations.
Building Controls Management and Monitoring
Houle can manage and monitor your building control systems to reduce your facilities’ energy consumption and operating costs. We will run and analyze reports to determine when your facility is not running at its optimal state and provide solutions to maximize efficiency of your systems.
Maintenance Record Keeping
You have a lot of information to process on any given day; let us help you by keeping maintenance records of your systems and equipment. We can also help manage all your permit needs.
Network and Infrastructure Monitoring
Through real-time monitoring of your network infrastructure, Houle can ensure the entire breadth of your network and its various devices are performing optimally. Our ability to monitor all your network devices – switches, routers, firewalls, and more – is critical to minimizing the risk of potential disruptions to your facility.
Our Power Quality team can help you mitigate risks and extend the life of your electrical systems while decreasing risk of property damage and increasing life safety. Through our leading edge solutions and asset management tools, we perform electrical inspections, reporting, and documentation. From performing regular preventative maintenance to protect your equipment from sudden power outages to helping you reduce your energy footprint through LED lighting initiatives, Houle is dedicated to protecting your facility and its operations.
Security and Risk Management and Monitoring
Houle’s 24/7 operations centre can remotely manage and monitor your access control and video surveillance system, while applying analytics for risk mitigation and management. Our on-call trained system operators are ready to respond to any emergency, helping to protect your facility 24/7.
Houle’s service agreements have been designed with negotiable flexibility with regards to frequency of preventative maintenance visits, system service support hours, call-out response times, emergency service and repair coverage, replacement parts coverage, software services coverage, and operator training coverage.
Our Service Agreements contain two components: Service Maintenance Agreement (SMA) and Service Level Agreement (SLA). You can enroll in one or both of these services. The SMA consists of preventative maintenance that follows manufacturers’ recommended maintenance standards. These scheduled maintenance visits ensure that all system points are monitored with periodical checks and tests, resulting in a high level of operational efficiency for your equipment. The SLA delivers specific support services (telephone, remote, and on-site support) at specified support levels such as response times.